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Support Coordination

What is Support Coordination

Your trusted partners throughout your NDIS journey

A Support Coordinator will support you in understanding and implementing the funded supports in your NDIS plan and link you to community, mainstream and other government services. A Support Coordinator will support you to build skills as well as connect you to providers.

Your Support Coordinator will assist you to negotiate with providers about what they will offer you and how much it will cost out of your plan. Support coordinators will ensure service agreements and service bookings are completed. They will help build your ability to exercise choice and control, to coordinate supports and access your local community. They can also assist you in planning ahead to prepare for your plan review.

Support coordinators will assist you to 'optimise' your plan ensuring that you are getting the most out of your funded supports.

How to get NDIS Support Coordination

We support a vast amount of people all around Australia with their NDIS plan – and we would love to help you too. If Support Coordination is included with your NDIS plan there is no cost at all. To ensure you receive Support Coordination, discuss your eligibility for Support Coordination at your next planning meeting.

Independence - Promoting individuality and independence.

Network - Providing a wide choice of service providers.

Local knowledge - To ensure you make the correct decision with the best service providers in your area.

Committed support - Dedicated to working closely with you, understanding your individual needs and responding professionally and swiftly.

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Choosing a Support Coordination Level

Plan on Track are the experts you can trust to be your designated Support Coordinator. Depending on your individual goals, plan objectives and aspirations you may receive funding for one of three levels of support coordination.

This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and achieve your goals.

This support will assist you to build the skills you need to understand, implement and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.

This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.

Trusted Expert Support Coordinator

Plan on Track are the experts you can trust to be your designated Support Coordinator. Signing up online is easy – just follow a few simple steps. Alternatively, call us today on 1300 122 730 to discuss further.

About Support Coordination

Easy English Terms

Support Coordination is when someone helps you to

  • understand your NDIS plan
  • find out what supports you can get with your plan
  • find the right service providers for you and,
  • work with your service providers.

This person is called a Support Coordinator.

Your Support Coordinator

  • understands what you want from your NDIS plan
  • helps you find service providers who are close to you and best for your needs
  • connects you with service providers.

Your Support Coordinator can also help you set up a service agreement with your service providers.

You can ask Plan on Track to be your Support Coordinator.

What do these words mean?

  • Support


    The things you need to buy or get to help you achieve your goals.

  • Support Coordinator

    Support Coordination

    A service which helps to organise the services you need to support you.

  • Support Coordination

    Support Coordinator

    A person who helps you find the right people and things you need to help you achieve your goals.

  • ndis v1


    National Disability Insurance Scheme. This is the new way the government supports people with disabilities.

  • ndis-plan

    NDIS plan

    The plan the NDIS puts together, that says:

    • What your goals are
    • What support you need to achieve your goals
    • How much money you can get to spend on those things
  • service-agreement

    Service agreement

    An agreement between you and a service provider about how they will support you and work with you.

  • service-provider

    Service provider

    An organisation that provides a service. For example a disability service provider supports people with disability.

Sign Up Today

Signing up online is easy – just follow a few simple steps. Alternatively, call us today on 1300 122 730 to discuss further

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