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At Plan on Track, we are always trying to improve the ways we support people in the community. To do this, we need feedback from you – the people we support, family members, friends, carers, and advocates.

You have the right, and we encourage you to provide suggestions for improvement, express your concerns or make a complaint or appeal.

You can also use an advocate or tell an external agency about how you feel. Find more information about feedback, including contact details for other groups who can help you, in the fact sheet “Have Your Say”.

Click here to download a PDF of the fact sheet Have Your Say

External bodies to contact

NDIS Quality and Safeguards Commission
1800 035 544

Health & Community Services Complaints Commissioner (HCSCC)
08 8226 8666
Country callers: 1800 232 007 (toll free)

National Relay Service
TTY 1800 555 630
Voice 1800 555 660
TTY/Voice calls 133 677
Speak & Listen 1300555727

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